Frequently Asked Questions

Products & Ingredients

Are BYSEN supplements safe?
Yes. All BYSEN products are FSSAI-registered, manufactured in GMP-certified facilities, and third-party tested for purity and potency.

Do your products contain any allergens?
Allergen information is listed on each product page. Please review before purchasing if you have known sensitivities.

Can I take multiple BYSEN supplements together?
Most of our supplements are designed to complement each other. However, we recommend consulting your healthcare provider before combining supplements, especially if you are on medication.

Orders & Shipping

How long does delivery take?
Standard delivery across India typically takes 4–7 business days. Metro cities may receive orders sooner.

Do you offer free shipping?
Yes, free shipping is available on orders above a certain value. The current threshold is displayed at checkout.

How do I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your order on our Track My Order page.

Returns & Refunds

What is your return policy?
We accept returns on unopened, sealed products within 7 days of delivery. Please refer to our Refund Policy for full details.

How do I initiate a return?
Email us at support@bysenwellness.com with your order number and reason for return. Our team will guide you through the process.

Account & Payments

What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and popular wallets via our secure payment gateway.

Is my payment information secure?
Yes. All transactions are processed through PCI-DSS compliant payment gateways. We do not store your card details.